top of page

FAQ

What does Just Compassion do?

Just Compassion provides a range of services to support our mission to provide a community-centered response to address the needs of unhoused and other marginalized individuals in our community. The services include shelter, access to essential resources, housing case management, and eviction prevention.

Where is Just Compassion based?

Just Compassion is based in Tigard, Oregon, but we provide services across the Portland tri-county area and several other counties in the Willamette Valley.

 

We provide eviction prevention services via HRSN housing benefits, a resource for eligible members of Oregon Health Plan (Medicaid), in the following seven counties:

​

  • Clackamas

  • Lane

  • Marion

  • Multnomah

  • Polk

  • Washington

  • Yamhill

 

In Clackamas County, we provide wrap-around support services for a permanent supportive housing community. Residents in this community have had a chronic experience with houselessness alongside a severe and persistent mental illness.

 

In Multnomah County, we operate a non-congregate family shelter located in Portland.

 

In Washington County, we operate several additional services. Our most significant is the Shelter & Access Center, which provides short-term shelter and access to basic needs resources for adults experiencing houselessness. For individuals and families whose primary living place is their vehicle, we operate multiple Safe Parking sites in Beaverton and Tigard. Also, we provide housing navigation and case management support for households who are experiencing houselessness.

How many people does Just Compassion serve?

In our last fiscal year, July 1, 2025, to June 30, 2026, Just Compassion served more than 2,000 individuals across Oregon. Here are a few of the ways we served those people:

  • We served 52,627+ meals

  • We provided 4,697+ showers

  • We sheltered 441 individuals

  • We helped 37 individuals obtain TriMet Honored Citizens cards, making public transportation more accessible

  • We helped 130+ households to obtain new housing and/or remain stably housed after experiencing houselessness through housing support programs

  • Our eviction court liaisons helped 261 households navigate the legal system

  • We provided a 24,227 hours of case management support for households at imminent risk of eviction to help them become more stable long-term

How does Just Compassion support shelter guests?

Just Compassion’s shelters support guests in many ways beyond the bed itself. At our Tigard shelter, guests have access to a housing liaison, behavioral health specialist, and supportive staff. At our family shelter, guests have access to age-appropriate support, including case managers, a behavioral health specialist, and a child development specialist. Learn more about the programs on our Tigard Shelter & Access Center and our Multnomah family shelter pages.

Does Just Compassion work with other agencies?

Just Compassion’s impact is possible thanks to the work we do with other agencies. We actively partner with organizations like Sequoia Mental Health Services, Urban League of Portland, 4D Recovery, and others. They provide specialized support that is not available internally, ensuring our guests and participants have access to as many resources as possible.

Who operates Just Compassion?

​A number of staff, volunteers, and leaders operate Just Compassion. First, there is our board of directors, which guides our vision and ensures the mission remains aligned with our goals. Our leadership, from the CEO to program supervisors, play an important role in supporting staff, ensuring programs are compliant to regulations, and coordinating meaningful, effective partnerships with other organizations. Staff provide direct support to our participants, often meeting them where they are in the community to assist them as they navigate barriers to housing stability and the larger service system. Volunteers provide critical support to staff, from organizing clothing donations and operating our clothing closet to helping cook and serve three meals a day.

How is Just Compassion funded?

Just Compassion is funded largely by local governments, especially Washington County and Metro’s Supportive Housing Services (SHS). Another significant source of income is through our CCO partners, like Trillium, and Medicaid billing income as a result of HRSN services. Additionally, we receive funds through grants, foundations, and individual one-time and monthly donations. 

 

Learn more about the agencies that fund us at our funders page.

How can I support my neighbors who are experiencing houselessness and housing instability?

There are many ways to support neighbors who are experiencing houselessness and housing instability! You can donate in-kind or financially, volunteer once or on a regular basis, or even just extend the same friendliness to someone who is unhoused as you would to your housed neighbors. Even if Just Compassion isn’t quite what you’re looking for, there are numerous other organizations doing great work that might fit your goals better.

bottom of page